Written Support Request
For more detailed technical inquiries involving documents or attachments.
Submit a Support Request
AX3000 CUSTOMER SERVICE
Technical Support
Expert support for our software solutions in
building services engineering and building physics.
How to Contact Our Support Team
Remote Support with TeamViewer
If needed, our support team can also assist you remotely. Our support team decides on a case-by-case basis whether remote assistance is appropriate.
Download TeamViewerTelephone Support
For individual technical questions.
Germany
+49 (0)89 92793 8925
Austria
+43 (0)4242 27876 - 23
Our Regular Support Hours
Mon-Thu08:00–12:00 and 13:00–17:00
Friday08:00–12:00 and 13:00–15:00